Privacy Policy

BrawnyTech ("we," "us," or "our") operates brawnytech.com. This Privacy Policy explains what information we collect when you visit our website, how we use it, and what choices you have. We serve small and medium-sized businesses across Central Texas and take your privacy seriously. We do not sell your personal information — ever.

By using our website, you agree to the practices described in this policy. If you have questions at any point, scroll to the bottom and reach out directly.

We only collect information that helps us respond to your inquiries or improve the website. This falls into two categories:

Information you give us directly:

• Your name, email address, and phone number when you fill out our contact form
• The message or subject you submit through the contact form
• Any information you include when you email us directly at [email protected]

Information collected automatically:

• Basic usage data such as pages visited, time on site, and how you arrived (via Google Analytics or similar, if enabled)
• Your IP address and general geographic location (city/region level — not precise)
• Browser type and device type for technical compatibility purposes
• Cookies and similar tracking technologies (see the Cookies section below)

We do not collect payment information, Social Security numbers, or any sensitive personal data through this website.

We use the information we collect for the following purposes only:

• To respond to your contact form submissions and answer your questions
• To follow up on service inquiries or schedule a free IT assessment
• To understand how visitors use our site so we can make it more useful
• To maintain and improve the technical performance of brawnytech.com

We do not use your information to send unsolicited marketing emails, build advertising profiles, or share data with third-party advertisers. If we ever send you any follow-up communication, it will be directly related to something you reached out to us about.

Cookies are small text files stored in your browser when you visit a website. Our site uses a limited set of cookies:

• Essential cookies — Required for basic site functionality (WordPress session cookies, Contact Form 7 security tokens). These cannot be disabled without breaking the site.
• Analytics cookies — If we use Google Analytics or a similar tool, these track anonymous usage data like page views and session duration. No personally identifiable information is stored in these cookies.
• Preference cookies — May store non-sensitive preferences like language or display settings if applicable.

You can control or disable cookies through your browser settings at any time. Disabling essential cookies may affect how the site functions. We do not use advertising or tracking cookies from third-party ad networks.

We use a small number of trusted third-party services to operate this website. Each has its own privacy policy:

• DreamHost — Our web hosting provider. Stores website files and processes server-level traffic logs. DreamHost Privacy Policy
• WordPress — Our content management system. Automattic Privacy Policy
• Contact Form 7 / Flamingo — Processes and stores contact form submissions locally in our WordPress database. Submissions are not sent to any external service.
• Google Analytics — If enabled, tracks anonymous site usage data. Google Privacy Policy. You can opt out using the Google Analytics Opt-out Browser Add-on.
• Google reCAPTCHA — Used on our contact form to prevent spam. Subject to Google's privacy policy and terms of service.

We do not sell, rent, or trade your personal information to any third party for marketing or advertising purposes.

Contact form submissions stored in our WordPress database (via Flamingo) are kept for as long as needed to respond to your inquiry and maintain a reasonable business record — typically no longer than 24 months. After that period, submissions are deleted.

If you would like your information removed sooner, contact us at [email protected] and we'll take care of it promptly.

Regardless of where you live, we think you should have basic control over your information. You have the right to:

• Ask us what personal information we have about you
• Request that we correct inaccurate information
• Request that we delete your information
• Opt out of any future communications from us

To exercise any of these rights, email us at [email protected] or call (254) 677-6411. We will respond within a reasonable timeframe — usually within a few business days.

If you are a resident of California, the EU, or another jurisdiction with specific privacy laws (CCPA, GDPR, etc.), additional rights may apply to you. We honor those requests to the best of our ability. Contact us directly and we'll work through it with you.

Our website is intended for business owners and professionals. We do not knowingly collect any personal information from anyone under the age of 13. If you believe a child has submitted information through our site, please contact us immediately and we will delete it.

We take reasonable technical and organizational steps to protect the information submitted through our website — including SSL encryption (HTTPS), regular WordPress updates, and access controls on our hosting environment. That said, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we take it seriously and practice what we preach.

We may update this Privacy Policy from time to time as our site evolves or as laws change. When we do, we'll update the "Last updated" date at the top of this page. We won't send you a notification, so if this matters to you, bookmark this page and check back occasionally. Continued use of our site after a change constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or how we handle your information, reach out directly. We're a local business and a real person will respond.